Browse the options below to get support or connect with customer service.
If you're a member, you can use the WellnessSparkLab app or sign in to your member account to find answers and complete some common tasks. Browse the questions and answers below to see if your task can be completed online.
You can find providers by signing into your member account and using our provider search tool, or by visiting our Find a Doctor page.
Sign in to your member account to view and download your digital ID card. You can also request a physical card to be mailed to you.
Sign in to your member account and navigate to Profile Settings where you can update your contact information, address, and preferences.
Can't find what you're looking for? Fill out the form below and we'll get back to you within 1-2 business days.
Choose from the options below to connect with us.
If you have health insurance through your employer, contact information can be found on your member ID card or in your member portal.
For individual and family plan support, call 1-800-555-0400 or sign in to your member account.
Medicare members can call 1-800-555-0200 (TTY 711) or access their member portal for assistance.
Medicaid member services vary by state. Please visit your state's Medicaid page for specific contact information.
For employer inquiries, contact our Business Services team at 1-800-555-0500.
Broker support is available at 1-800-555-0600 or through our broker portal.
Healthcare providers can access resources at our provider portal or call 1-800-555-0700.
Media inquiries can be directed to our communications team at media@wellnesssparklab.com